Benchmarking: With encouragement from HSE, it is increasingly being applied in the world of health & safety.
Benchmarking is the process of identifying "best practice" in relation to both products (including) and the processes by which those products are created and delivered. The search for "best practice" can taker place both inside a particular industry, and also in other industries (for example - are there lessons to be learned from other industries?).
The objective of benchmarking is to understand and evaluate the current position of a business or organisation in relation to "best practice" and to identify areas and means of performance improvement.
Course Description
Benchmarking – improving ourselves by learning from others – although rather less than simple to implement and should not be considered a one-off exercise and to be effective, it must become an ongoing, integral part of an ongoing improvement process with the goal of keeping abreast of ever-improving best practice.
Application of benchmarking involves four key steps:
Understand in detail existing business processes
- Analyse the business processes of others
- Compare own business performance with that of others analysed
- Implement the steps necessary to close the performance gap
Course Objective
Comparing your health and safety management systems, processes and performance with others in order to identify ways of:Reducing accidents and occupational ill-health
Improving legal compliance
Reducing compliance costs
Benchmarking is the next best step in order to identify further opportunities for improvement.
Who Should attend?
This course is designed for anyone with responsibility for health and safety, including:
Health and safety managers and advisers
HR directors and managers
Facilities, maintenance and engineering managers
Maximise benefits of your systems, compliance and enhanced reputation (both internally and externally).
Course Outline
- Risk assessment information
Internal and external injury and ill-health data
Feedback from safety monitoring activities
Sampling exercisesand documention
Establishing performance indicators
Limitations of accident data as a sole measure of performance
Selecting partners Advantages and disadvantages of internal and external benchmarking
Agreeing a benchmarking partnership
Understanding and working with your partner’s operations
Exchanging joint information requirements
Agreeing performance indicators
Corporate Health and Safety Performance Index (CHaSPI) (HSE)
Agreeing individual responsibilities for the benchmarking partnership
Procedures for site visits
Learning – and acting on lessons learned
Learning from experience
Devising your action plan
Setting individual responsibilities and getting commitment
Implementing your action plan
Monitoring progress in the action plan
Do we know what success looks like
The benefits
What is benchmarking? Definition of benchmarking
Aims and objectives of benchmarking
Principal features of the benchmarking process
Developing best practice
Identifying your current position and problem areas
Selecting benchmarking partners: internally and externally
Setting key performance indicators
Comparing like for like performance
Are we learning from lessons learned
Monitoring for continuing improvement
The cost of benchmarking
Health and safety benchmarking
Definition and Objectives
Health and safety benchmarking policies
The significance of well-defined performance indicators
Leadership from the top down
Deciding what to benchmark
Selecting aspects of health and safety for benchmarking
Premises and Processes
Work activities and Work groups
Getting started and examples of benchmarking topics
Auditing the management system not the people
Difference betweenSafety audits and Inspections
Organising reference sources
Regulations, Approved Codes of Practice, HSE Guidance
Industry health and safety standards
ealth and safety management systems
Benchmarking technique